How does the maturity payout work?

On the maturity date listed in your investment agreement, we begin the disbursement process. The full maturity amount — principal plus accrued interest — is credited to the bank account you used during KYC. We don't accept payout-account changes over phone or email.

Most disbursements complete within 3 working days. By policy, we commit to within 7 working days, which gives us buffer for the rare edge case.

The day before maturity, we send a heads-up email with the exact amount, the bank account it will go to, and the expected timeline. If you spot anything wrong on that email — particularly the bank account — reply immediately. There's a small window in which we can adjust before the transfer kicks off.

If you'd like to roll your maturity amount into a new investment instead of taking it out, that's possible. Reply to the maturity email and we'll handle the booking transfer without funds round-tripping through your bank.